Refund policy

• You can return or exchange a product within 14 days of receiving it, as long as it’s in its original condition and packaging.
• If the product is defective or incorrect, we cover the shipping cost.
• If the return is due to the customer’s reason, the shipping cost is covered by the customer.
• Once we receive and inspect the item, we’ll issue a refund or exchange within 14 business days.
• For Cash on Delivery orders, refunds are processed via bank transfer or another agreed method.
• Personal use items (such as underwear) cannot be returned or exchanged for hygiene reasons.